Making a difference for our customers
+86 181 0304 3363

Sales Email: sales@thunderlaser.com
Tech Email: tech@thunderlaser.com

troubleshooting troubleshooting

Location:Home >troubleshooting
Image-1

How to adjust the laser beam path


Image-1

How to install new laser tube


  • Laser cutter’s LCD panel in Chinese

    Laser cutter’s LCD panel in Chinese

    Release Time:2016/05/19Browsing Times:2933

    If your laser cutter’s LCD panel is in Chinese,it might cost you lots of time to set to English.Now Thunder laser will show you how to change Chinese to English just in a few seconds. Step 1. click...

  • My door is too narrow (only 80CM wide), how to move the laser cutter into my house?

    My door is too narrow (only 80CM wide), how to move the laser cutter into my house?

    Release Time:2016/05/19Browsing Times:5165

    As long as your door is wider than 740mm, you can divide your thunder laser cutter into two parts and pass your door without problem. Please remove the screws at the four corners of your laser cutt...

  • The computer can’t identify the laser cutting machine

    The computer can’t identify the laser cutting machine

    Release Time:2016/05/19Browsing Times:12185

    If the software shows the below information: Please try the following solutions: A.Please check if the USB cable is loose or not. B.Please check if the USB is connected to the PC interface on the m...

  • Laser cutter has a wrong cutting/engraving size

    Laser cutter has a wrong cutting/engraving size

    Release Time:2016/05/19Browsing Times:17076

    If this problem occurs, generally the pulse setting of the X/Y axis motors is wrong. Please follow the below steps to solve the problem Please draw a 100x100mm square using the cut mode and send to...

  • Cutting problem– Why the starting point of a cutting graphic can’t meet with its end point

    Cutting problem– Why the starting point of a cutting graphic can’t meet with its end point

    Release Time:2016/05/19Browsing Times:8676

    This problem is due to the different movement of the belt on both sides of the Y-axis, which lead the belt is not synchronized. 1. The coupling loose 2. The gear of transmission shaft loose 1. The ...

  • Why the laser head hitting the boundary or the limit switch

    Why the laser head hitting the boundary or the limit switch

    Release Time:2016/05/19Browsing Times:7155

    There are three possibilities A. Wrong pulse setting If your laser cutter has a wrong pulse setting, the laser head might keep moving even it reaches the edge and hits the boundary. If that is the ...

  • Laser cutter has a poor engraving quality/edge

    Laser cutter has a poor engraving quality/edge

    Release Time:2016/05/04Browsing Times:8870

    If your laser cutter’s engraving quality is very poor, it has the following possibilities: A.Laser head is loose Please fasten the laser head as below B.The focus lens or the reflective mirrors are...