Making a difference for our customers
+86 181 0304 3363

Sales Email: sales@thunderlaser.com
Tech Email: tech@thunderlaser.com

troubleshooting troubleshooting

Location:Home >troubleshooting
Image-1

How to adjust the laser beam path


Image-1

How to install new laser tube


  • Why your U-disk can’t be recognized by the machine

    Why your U-disk can’t be recognized by the machine

    Release Time:2020/12/15Browsing Times:261

    ● Which kind of U disk can be recognized by the machine: Disk capacity:16G(including 16G and below) The U-disk is 2.0 Note: How do you know the U –disk is 2.0 or not. ①USB slot which contains b...

  • How to add Reverse compensation setting in software

    How to add Reverse compensation setting in software

    Release Time:2020/05/13Browsing Times:1719

    Before you use the laser machine. Please remove the transparent bag from the front of honey comb plate. The transparent bag has a set of USB flash drive, and an engraving test sample. The USB flash...

  • How to install the handle

    How to install the handle

    Release Time:2020/05/13Browsing Times:893

    The tool you need Place the handle on the outside of the hole and the screws on the inside of the hole. l  Fix the screws by hand firstly. l  Then, fix the screws with the tool( using the...

  • Alarm message of LCD panel–Machine protected(New type sensor)

    Alarm message of LCD panel–Machine protected(New type sensor)

    Release Time:2020/04/11Browsing Times:1464

    LCD panel shows the following information: Let’s learn how the door protection sensor works before we start. Our machine has sensors for door protection, we’ve installed 5 door sensors totally. 2 m...

  • Alarm message of LCD panel–Machine protected(Old type sensor)

    Alarm message of LCD panel–Machine protected(Old type sensor)

    Release Time:2020/04/11Browsing Times:2866

    LCD panel shows the following information: Our machine has sensors for door protection (front cover and laser tube cover),like below.   Please close all of them before start to work. If the LC...

  • Why does the machine beep continuously

    Why does the machine beep continuously

    Release Time:2020/02/29Browsing Times:1925

    How the heat alarm system works   The heat alarm system is an additional tool for laser machines. Some materials such as acrylic, wood and so on, can easily catch fire, particularly during cutting....

  • Rotary axis attachment has a wrong cylindrical engraving/cutting size

    Rotary axis attachment has a wrong cylindrical engraving/cutting size

    Release Time:2019/07/04Browsing Times:4239

      Here are the reason:   l  Different type of Rotary connector on the machine; Check the Rotary connector on your machine,the connector is located inside the right front of the machi...

  • Why the red dot pointer not being able to come out from the laser head.

    Why the red dot pointer not being able to come out from the laser head.

    Release Time:2018/11/23Browsing Times:4978

    Here are the reasons: ● The red dot pointer is off Locate on the Red Dot Pointer Mount in the rear of the machine, and check if the Red Dot Pointer is off, like below. If yes, please open the lower...