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Location:Home > troubleshooting > laser cutter software > Laser cutter has a wrong cutting/engraving size
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Laser cutter has a wrong cutting/engraving size

Release Time:2016/05/19 laser cutter software troubleshooting Browsing Times:9408

If this problem occurs, generally the pulse setting of the X/Y axis motors is wrong.

Please follow the below steps to solve the problem

Please draw a 100x100mm square using the cut mode and send to your laser cutter and cut the square.

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Let’s say the actual size of the square measured is 98x95mm

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How to fix this problem?

Please follow the pictures below to find the “Vender settings “and then input the password. Click “Read” first.Now select the X/Y axis and revise the step length,input the numbers as the below, and the software will count the correct number automatically,then please click”Write”and then exit.

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After “Reset” on display and draw a new 100×100mm square, if the size is correct, the problem is fixed. If not, please repeat the step 1-3.

If you have any other questions, please contact with us directly by sending email to us tech @thunderlaser.com