The computer can’t identify the laser cutting machine
Release Time:2016/05/19 troubleshooting Browsing Times:14123
If the software shows the below information:

Please try the following solutions:
A.Please check if the USB cable is loose or not.

B.Please check if the USB is connected to the PC interface on the machine correctly

C.Try connect to another USB interface on the computer

D.Change another USB cable

E.If you use a laptop computer, please cancel the energy saving mode.

F.Change to other computer to have a try.
G.Reinstall the laser cutting machine software and drivers

If you have tried all the above methods, and the problem still remains, please contact us directly tech@thunderlaser.com
- Cutting problem– Why the starting po...
- My door is too narrow (only 80CM wide), ho...
- Why noisy while moving laser head front an...
- Wrong proportions from RDWorks
- Laser cutter has a wrong cutting/engraving...
- Some point of the same piece of materials ...
- The machine won’t turn on
- Why the laser has no laser beam?