Making a difference for our customers
+86 181 0304 3363

Sales Email: sales@thunderlaser.com
Tech Email: tech@thunderlaser.com

troubleshooting troubleshooting

Location:Home >troubleshooting
Image-1

How to adjust the laser beam path


Image-1

How to install new laser tube


  • Some point of the same piece of materials can not be cut through, why

    Some point of the same piece of materials can not be cut through, why

    Release Time:2016/12/06Browsing Times:5688

    Some point of the same piece of materials cannot be cut through, why? This problem is mainly caused by following three reasons: 1. The cutting material is bent (not flat) or uneven density. 2. The ...

  • Why the laser has no laser beam?

    Why the laser has no laser beam?

    Release Time:2016/11/29Browsing Times:11272

    Following reasons cause the failure of laser working (has no laser beam) 1. Cooling system problem (includes water chiller) 2. Laser power supply (optical coupled isolator) or Laser tube 3. Wiring ...

  • Why does the cutting and engraving graphics reverse (mirror)

    Why does the cutting and engraving graphics reverse (mirror)

    Release Time:2016/11/23Browsing Times:19105

    This problem may cause from improper setting of the software. Please start up the laser software RDWorksV8. And then click “Config” – “system setting” on the menu bar. This dialog box appears. Make...

  • Why does the graphic size that imported to RDWorks different from its original size

    Why does the graphic size that imported to RDWorks different from its original size

    Release Time:2016/11/21Browsing Times:6681

    If the file being imported is DXF format, the problem may be caused by improper software setting. For example, the unit of the original DXF file is “inch”, but in RDWorks, the DXF unit is set as “m...

  • How to run several laser machines with one PC via USB cable

    How to run several laser machines with one PC via USB cable

    Release Time:2016/11/17Browsing Times:5992

    If there are several USB interfaces with your PC, it’s able for one PC (laser software) to connect with several machines. But pc will does only communicate with one machine and sending the fi...

  • How to install the CorelDraw plugin for RDWorks

    How to install the CorelDraw plugin for RDWorks

    Release Time:2016/11/11Browsing Times:39927

    1. Firstly run CorelDraw and set the parameter following below instructions: 2. After that, close CorelDraw. Double click to open RDWorks installation program. Choose the type of CorelDraw_Laser (b...

  • How to import PDF files into RDWorks

    How to import PDF files into RDWorks

    Release Time:2016/11/10Browsing Times:12915

    1. RDWorks cannot read PDF and open it directly. 2. Use CorelDraw to open/import PDF file. Then save the graphic as DXF file. Like below: 3. Then RDWorks can read the DXF file, Just import the DXF ...

  • Wrong proportions from RDWorks

    Wrong proportions from RDWorks

    Release Time:2016/07/06Browsing Times:4934

    I’d like to cut a Rectangle at 30x30mm, however, it become 30×60.2 in simulation and in laser, Please make sure “Enable rotate engrave” is not ticked. Popular Pages Click to ...