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laser cutter machine machine

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Troubleshooting category
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How to adjust the laser beam path


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How to install new laser tube


  • Rotary axis attachment has a wrong cylindrical engraving/cutting size

    Rotary axis attachment has a wrong cylindrical engraving/cutting size

    Release Time：2019/07/04Browsing Times：1517

      Here are the reason:   l  Different type of Rotary connector on the machine; Check the Rotary connector on your machine,the connector is located inside the right front of the machi...
  • Why the red dot pointer not being able to come out from the laser head.

    Why the red dot pointer not being able to come out from the laser head.

    Release Time：2018/11/23Browsing Times：2615

    Here are the reasons: ● The red dot pointer is off Locate on the Red Dot Pointer Mount in the rear of the machine, and check if the Red Dot Pointer is off, like below. If yes, please open the lower...
  • Chiller alarms unusually

    Chiller alarms unusually

    Release Time：2018/11/17Browsing Times：2108

    Chiller lcd panel is showing normal, but the red light on and buzzer beeping. Here are the reasons: ● Water is not enough Please check the water level of chiller, like below: Keep the water level i...
  • Air pump won’t work or no air assist when job starts

    Air pump won’t work or no air assist when job starts

    Release Time：2018/11/17Browsing Times：2364

    Here are the reasons: ● Air compressor break down How to check if air compressor break down, there’s a common way to connect it to the power directly using the power cable of chiller, then ch...
  • Exhaust fan cannot extract smoke or dust

    Exhaust fan cannot extract smoke or dust

    Release Time：2018/11/17Browsing Times：1748

    Here are the reasons: ● Exhaust fan break down How to check if exhaust fan break down, there’s a common way to connect it to the power directly using the power cable of chiller, then check if...
  • Cutting problem– Some point of the same piece of materials cannot be cut through

    Cutting problem– Some point of the same piece of materials cannot be cut through

    Release Time：2018/11/17Browsing Times：1259

    Here are the reasons: ● The needed focus is lost The bending of the material or the uneven working table can result in different focal lengths, especially for the large cutting graphic. Please fix ...
  • Engraving problem—the engraving quality is very poor

    Engraving problem—the engraving quality is very poor

    Release Time：2018/11/17Browsing Times：805

    Here are the reasons: ● The needed focus is lost The bending of the material or the uneven working table can result in different focal lengths, especially for the large engraving graphic. Please fi...
  • The laser tube won’t fire the beam

    The laser tube won’t fire the beam

    Release Time：2018/11/17Browsing Times：1129

    Here are the reasons: ● The laser switch is off Please make sure laser switch is on, then open lower left hand door panel (or back side door panel), check if the laser power supply is showing sign ...
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