Every staff in Thunder Laser must be an expert of laser cutter —Thunder Laser
Recommending the most suitable laser cutter according to the demands, helping with the importing process and making it easy and clear for our customers are basic rules for every Thunder Laser sales person.
No need fear about the unexpected problem on your laser cutter in the future. Machine fault is not terrible, according to our customers, what terrify them is that they cannot get timely support from supplier after the problem occurs and delay the delivery time.
In order to help our customers solve problems promptly, Thunder Laser has been dedicated to the collection and accumulation of a large number of users’ FAQs and troubleshooting solutions;
What’s more, we have labels on every detailed position on Thunder Laser equipment. It facilitates quickly checking and identifying the root causes of the problem.
And that’s why Thunder can give an effective solution faster.
Upgrade of 20 quality small accessories.
Optimization of over 30 craft tech details.
Strict testing process for/ up to 1 month towards laser tube.
Rigorous quality control process for the overall unit.
These factors provide Thunder Laser System with reliable quality.
Therefore, Thunder Laser could win the highly recognitions from FDA experts on laser and obtain the CE Class 1 laser safety certification authorized by SGS on 2015.
Concentrating on customers’ demands and keeping developing more practical functions. It is the principle of Thunder Laser all the time.
These functions were added to Thunder Laser System after collected customers’ suggestions.
To make the laser beam visible, Thunder Laser designed the unique Visible Red Dot Pointer.
To avoid danger caused by disoperation, we design the Open flap protection system.
To keep the machine from breakdown when cooling system fails, we design the Water protection system.
For fear of disaster caused by unnoticed fire when cutting flammable materials, we designed a Heat Alarm system.
To show the machine running status at any moment, we design the alarm lamp.
To avoid damage caused by abnormal failure, we designed the emergency stop system.
To keep the laser beam from leaking, we use tempered glass. (CO2 laser cannot penetrate glass.)
To prevent non-staff from mistakenly opening the machine, doors were designed to be opened with keys.
With dedicated attitude, Thunder Laser produces every perfect unit, and provides considerate service to every customer.
Every time we test, every change and every improvement is aim at providing you with a better user experience and to meet your higher demands.
We have been very impressed with our laser. We were impressed with the quality of the package when we received the machine–there was no damage, and they included videos that were very helpful in setting it up and getting it ready for use. We’ve had our laser for 2 years now and haven’t had any issues with it. Their support after the sale is great.
I never had done any business with China directly before and Ken with Thunder Laser did everything to help us out to get the laser to the United States. He then really helped out with working with us to get the laser up and operating. Thunder Laser is an excellent piece of equipment for an excellent price and Ken at Thunder Laser was extremely helpful and when I need another laser I will get another laser from them.
I was nervous when I bought a Mar 60 laser cutter from Thunder Laser on E-Bay because of I have no knowledge for laser engraving and cutting. But I was so happy when I turned on the machine first time because the software was easy to use. This is amazing machine for engraving and cutting.